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These cookies are required in order for the website to provide a service, which the end user has explicitly requested. This could for example be cookies, which are used to make the shopping basket work.

• The website’s content is stored and administered through the HTML24’s CMS platform. It sets cookies, which are used to recognise you when you move around on the site and to remember if you, for example, logged in before placing your order.
• We use FDIH’s cookie script to find out to what extent you have been informed about the website’s use of cookies. FDIH stores no data in connection with these cookies.

Preference cookies

These cookies are used to ensure the best possible user experience on the website. These cookies include, for example, selected preferences such as language or currency, which make navigation easier. No personally identifiable data is gathered with this type of cookie.

Operation and optimisation cookies

These cookies are used for the operation of the website. They can, for example, count the number of visitors or other information, which will be used for analysis. They are also used in questionnaires. These cookies can, to a limited extent, gather data that can be attributed to the individual user.

• We use Google Analytics to analyse how users are using the website. The information gathered by the cookie about your use (traffic data, including your IP adress) is transmitted to, and stored on, Google’s servers.

Marketing – anonymous tracking across websites

These cookies are used to track users across their visits to several websites. The cookies can be used to build profiles, which show which searches each user has made, or which pages they have visited. These cookies can store data, which identifies the individual user or which contains specific information about the user. Anonymous data may be shared with a third party.

Marketing – targeted advertising

These cookies are used to track search and reading habits. The information gathered is used to display personalised marketing content, such as banner ads. The use of these cookies may involve the storage and use of personal identifiable information for the display of customised content and/or sharing of this data with a third party for the same purpose. Any information, which is stored with the use of these cookies, may be resold to a third party.

How to reject or delete your cookies

Rejecting cookies

You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use. However, please be aware that if you do this, there are many features and services you cannot use, because they require the website to remember the choices you make.

Deleting cookies

Cookies that you have previously accepted can subsequently be deleted easily. If you use a PC with an up-to-date browser, you can delete your cookies be using the shortcut keys: CTRL + SHIFT + Delete

If the shortcut keys do not work, and/or you are using a MAC, you need to start by finding out which browser you use and then clicking on the appropriate link:

Remember: If you are using several browsers, you must delete cookies in all of them.

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari 5.0
• Flash cookies (applies to all browsers)
• iPhone, iPad and other Apple devices
• Telephones with the Android operating system
• Telephones with Windows 7

Questions and complaint instructions

Do you have any questions?

If you have comments or questions relating to our information and/or treatment of personal information, please feel free to contact us on telephone + 45 43 48 88 80 or e-mail: info@nupo.com

How to make a complaint regarding the website’s information about cookies

The website is a part of FDIH’s (Danish E-business Association) cookie trustmark and if you as a user believe that the website does not comply with cookie rules, you can direct your complaint to FDIH.

Before you send your complaint to FDIH, the following prerequisites must be met:

• You have previously complained directly to the person responsible for the website in question with a detailed description of where and in what respect the website does not comply with Danish instructions.
• Your complaint has been rejected, or the situation has not been remedied within 30 working days following receipt of the complaint.

If you meet the above requirements, please send your complaint to FDIH on kontakt@fdih.dk.

The complaint must include:

• Your name
• Your address
• Your e-mail
• Your telephone number
• The website’s www address
• Detailed description of the content of the complaint
• Proof of your prior complaint to the website

FDIH will then deal with your complaint within a reasonable period of time. If the decision is in your favour the cookie trustmark will be removed from the website.